Last updated: 16 August 2025

At UK Kitchen Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information in line with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information when you interact with our website:

  • Personal details – name, email address, billing and delivery address.

  • Payment information – card details or payment account details (processed securely via our payment partners; we do not store card numbers).

  • Account information – if you create an account, we collect your login details and preferences.

  • Order history – records of purchases, returns, and customer service communications.

  • Website usage data – information on how you use our site, including IP address, browser type, cookies, and analytics.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and respond to queries.

  • To send order updates, shipping notifications, and account information.

  • To improve our website, products, and customer experience.

  • To send marketing emails and promotions (only if you opt in).

  • To comply with legal obligations such as tax and accounting requirements.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service providers – payment processors, delivery couriers, IT and hosting providers.

  • Legal authorities – where required by law, regulation, or legal process.

  • Business transfers – if our company is sold or merged, customer data may be transferred.

4. Cookies and Tracking

Our site uses cookies and similar technologies to improve functionality and analyse traffic. Cookies help us remember your preferences, keep your basket updated, and understand how visitors use the site. You can manage or disable cookies in your browser settings, though some features may not work properly without them.

5. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described above. For example, order records are kept for legal and accounting requirements, usually for up to 6 years.

6. Your Rights

Under UK GDPR, you have the following rights:

  • The right to access the personal data we hold about you.

  • The right to request corrections of inaccurate or incomplete data.

  • The right to request deletion of your data (subject to legal obligations).

  • The right to object to or restrict certain processing activities.

  • The right to data portability (receive your data in a machine-readable format).

  • The right to withdraw consent to marketing communications at any time.

To exercise your rights, please contact us at chat@ukkitchendemo.techxdeveloper.com.

7. Security of Your Data

We use secure systems and encryption where appropriate to protect your personal information. While no online system is completely secure, we take all reasonable steps to safeguard your data.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their policies before sharing any information.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

UK Kitchen Store
Email: chat@ukkitchendemo.techxdeveloper.com
Address: London, UK